What is Xion Motors?

Xion Motors is an electric vehicle company specializing in high-performance e-bikes, e-mopeds, e-motos, and electric trikes. We design our vehicles to combine real-world performance with head-turning cyberpunk aesthetics. Every Xion is built with motorcycle-quality components and sold direct to you — no dealership markup.

Are Xion vehicles street legal?

It depends on your state and the model. The CyberX E-BIKE operates as a Class 2 or Class 3 e-bike in most US states (no license required). The CyberX E-MOPED and E-Moto reach speeds of 55–70 mph and may require registration, insurance, and a motorcycle license depending on your state. The VorteX Trike is classified as a low-speed vehicle in many jurisdictions. We recommend checking your local DMV regulations before purchasing. Contact us if you have questions about a specific state.

What is the difference between CyberX and VorteX?

CyberX is our performance-first line — built for speed, range, and real-world utility at an accessible price ($6,550+). VorteX is our statement line — featuring the signature LED-lit triangular frame, oversized off-road tires, and cyberpunk aesthetic for riders who want to stand out ($6,950+). See our full model comparison page for a side-by-side breakdown.

What is the difference between STEALTH and LIGHTNING editions?

STEALTH is the base configuration at the listed price. LIGHTNING is the premium upgrade — it includes enhanced components, upgraded battery, and additional features. The price difference ranges from $950 to $1,950 depending on the model. Both editions are available on every vehicle in our lineup.

Do you have a physical showroom?

We are a direct-to-consumer brand. Contact us to arrange a viewing or demo — we want to make sure you love your Xion before you buy.

How long does shipping take?

Vehicle orders typically ship within 3–7 business days and arrive within 7–14 business days depending on your location. Parts and accessories typically ship within 1–3 business days. You will receive a tracking number by email once your order ships.

Do you ship internationally?

We currently ship within the United States. International shipping is available on a case-by-case basis — contact us before placing your order to confirm availability and costs for your country.

How are vehicles shipped? Will it arrive assembled?

Vehicles are shipped via freight carrier on a pallet, partially assembled. Final assembly (handlebars, seat, front wheel) requires basic tools and takes approximately 30–60 minutes. Detailed assembly instructions are included. If you prefer professional assembly, any local motorcycle or e-bike shop can assist.

What if my order arrives damaged?

Document any damage with photos immediately upon delivery and contact us within 48 hours at our contact page. We will work with you to resolve the issue promptly, including replacement parts or a full replacement if necessary.

What is the real-world range?

Range varies by rider weight, terrain, speed, and temperature. The CyberX E-BIKE achieves up to 120 miles under ideal conditions; the E-MOPED up to 100 miles; the E-Moto up to 75 miles. VorteX Trike delivers up to 60 miles. Aggressive riding at top speed will reduce range. Most riders see 60–80% of the maximum range figure in typical use.

How long does charging take?

The VorteX Trike charges in approximately 5 hours from empty using the included 5A 72V charger. Other models vary — expect 4–8 hours for a full charge depending on the model and charger used. Using a higher-amperage charger (available separately) can reduce charge times significantly.

Can I ride in the rain?

Xion vehicles are built to handle light rain and wet conditions. We do not recommend riding through deep puddles or submerging any electrical components. The battery and controller housings are weather-resistant but not waterproof.

How do I store the battery long-term?

Store the battery at 40–80% charge in a cool, dry place (ideally 50–77°F / 10–25°C). Avoid storing at full charge or fully depleted for extended periods, as this degrades lithium-ion cell life. If storing for more than 30 days, check and top up the charge monthly.

What warranty do Xion vehicles come with?

All Xion vehicles come with a manufacturer warranty covering defects in materials and workmanship. The battery and motor are covered separately. Contact us for full warranty terms applicable to your specific model.

What is your return policy?

We accept returns within 30 days of delivery for items in original, unridden condition. Vehicles that have been ridden are not eligible for return but may qualify for warranty service. Return shipping on vehicles is the responsibility of the buyer. Parts and accessories can be returned within 30 days if unused and in original packaging.

What if a part breaks after the warranty period?

We stock OEM replacement parts for all models in our Parts & Accessories section. If you can't find the part you need, contact us — we maintain a comprehensive parts inventory and can source components not listed on the site.

Do you offer financing?

Yes. We offer Shop Pay Installments at checkout, which lets you split your purchase into 4 interest-free payments or longer-term monthly payments. Select "Shop Pay" at checkout to see your options. No hard credit check required for the 4-payment option.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are secured via Shopify Payments.

Is it safe to order online?

Yes. Our store is secured with SSL encryption and powered by Shopify — the same platform trusted by millions of businesses worldwide. Your payment information is never stored on our servers.

Where can I get my Xion serviced?

Any experienced e-bike or motorcycle mechanic can service a Xion. The drivetrain, brakes, and suspension use standard components. For electrical work (motor controller, battery), we recommend a shop familiar with 72V lithium-ion systems. Contact us if you need help finding a service provider in your area.

Do you sell replacement parts?

Yes — we stock a full range of OEM replacement parts including motors, brakes, pulleys, wheels, tires, batteries, controllers, and body panels. Browse our Parts & Accessories collection. If a part isn't listed, contact us directly.

Are parts compatible across CyberX and VorteX models?

Some parts (charger, battery, certain electrical components) are shared across models. Frame-specific parts like wheels, body panels, and swingarms are model-specific. Each product listing notes compatibility. When in doubt, contact us with your model name before ordering.

What is the Xion Pedicab Fleet Program?

The Xion Pedicab Fleet Program lets you launch and operate a commercial electric pedicab business in your city. You purchase a fleet of Xion commercial-grade pedicabs, deploy them with the Chariot app for dispatch and fare management, and run your own operation. Xion provides vehicles, technology integration, branding support, maintenance contracts, and ongoing operator support. Learn more about the Fleet Operator program.

How much does it cost to start a pedicab fleet?

Fleet pricing is available for 3+ vehicles. The 3-seater pedicab and 6-seater pedicab are available with fleet pricing for qualifying operators. Contact us for a quote customized to your market, vehicle count, and timeline.

What markets are available for pedicab operations?

Xion supports fleet deployments across 59 U.S. markets. View all options on our Available Markets page. Urban entertainment districts, resort areas, waterfront corridors, stadium zones, and downtown cores are the strongest performing markets.

Do I need prior pedicab experience to start a fleet?

No prior pedicab experience is required. Xion's fleet package includes a driver onboarding program, Chariot app training, and operator support to get your team running. Many successful operators come from hospitality, transportation, or events backgrounds — not the pedicab industry.

What does Xion include in a fleet package?

Fleet packages include: commercial pedicabs delivered and configured, Chariot app integration for dispatch and fleet management, custom fleet branding, preventive maintenance contracts, driver onboarding, and fleet telematics. See full fleet package details.

How do I apply for the Fleet Operator Program?

Visit our Fleet Operator page or contact us directly with your target market, intended fleet size, and launch timeline. Our team will review your application and provide a quote within 2 business days.